How can we help?

How can I increase the logging level in Adviser?


At times you may need to enabled more detailed logging capabilities within Adviser for troubleshooting and to send to Teamstudio Technical support.   

  1. You may increase the logging level by:
  2. Open the Adviser server side database from your Notes client.
  3. Select the 'Views / All' view from the left panel and choose a document.
  4. Go to the 'Actions' menu item and choose 'Set Log Level'
  5. You may now select the appropriate 'error' logging level for your needs or if asked by Teamstudio technical staff.


  6. You should see an 'Update log level' job initiate and complete within the Adviser console web UI.

Have more questions? Submit a request