How can we help?

Check for multiple Notes.ini files

Follow

One of the first things done during the installation is to consult the notes.ini.  The tools will check in the Notes program directory, then the Notes data directory but occasionally will find one somewhere else, even if it is not used, incomplete and left over from machine configuration.

Search across the c: for Notes.ini and ensure that there is only one and it is in the Notes program directory, and that it is in the Windows search path.

If you have multiple instances of Notes on your machine or get the notes.ini from a user directory mapped on startup then you may need to temporarily copy the notes.ini to the Notes program directory to enable the installation to proceed.

Have more questions? Submit a request

Comments